Privacy Policy

Data protection information (information duties according to Art. 13 DSGVO)

General information

With this data protection information we would like to inform you on the one hand about

which personal data we collect and use from you

  • whether and, if so, to which third parties these may be passed on
  • how long we store the data
  • which rights you have

If you have any questions about the following privacy notices, you can contact us using the contact information below.

General information

With this data protection information we would like to inform you on the one hand about

  • which personal data we collect and use from you
  • whether and, if so, to which third parties these may be passed on
  • how long we store the data
  • which rights you have

If you have any questions about the following privacy notices, you can contact us using the contact information below.

ASTRO Motorengesellschaft mbH & Co. KG

Thomas Graudenz
Debstedt
Große Beek 7
D-27607 Geestland

Phone: 0049-(0)4743-27 69 0
Telefax: 0049-(0)4743-27 69 29

E-Mail: astro [at] astro-motoren [dot] de

 

Privacy Policy:

We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Various personal data is collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and for what we use it. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Your rights as a data subject

In this section we would like to inform you in detail about the rights you are entitled to.
According to the applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request by e-mail or by post, clearly identifying yourself to the above-mentioned person responsible for data processing.

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data. You also have the right of appeal to the competent supervisory authority.
Below you will find a detailed overview of your rights.

Right to confirmation and information

You have the right to receive confirmation from us at any time as to whether personal data relating to you will be processed. If this is the case, you have the right to request from us free of charge information about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information: 

  1. processing purposes;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular recipients in third countries or international organisations;
  4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
  5. the existence of a right to have your personal data concerning you corrected or deleted or to have the data controller restrict or object to such processing;
  6. the existence of a right of appeal to a supervisory authority; 7. if the personal data is not collected from you, all available information
  7. about the origin of the data;
  8. the existence of automated decision-making, including profiling in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for you.
  9. If personal data are transferred to a third country or an international organisation, you have the right to be informed of the appropriate guarantees in accordance with Art. 46 DSGVO in connection with the transfer.

Right to correction

You have the right to request us to correct any inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

Right to cancellation ("Right to oblivion")

Pursuant to Art. 17 para. 1 DSGVO, you have the right to demand that we delete personal data concerning you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies:

  1. personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. you withdraw your consent, on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. 2 a) DSGVO, and there is no other legal basis for the processing.
  3. you file an objection to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you file an objection to the processing pursuant to Art. 21 para. 2 DSGVO.
  4. The personal data have been processed unlawfully.
  5. the deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
  6. The personal data was collected in relation to information society services offered in accordance with Art. 8 para. 1 DSGVO.

If we have made the personal data public and we are obliged to delete them pursuant to Art. 17 para. 1 DSGVO, we will take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.

Right to limitation of processing

You have the right to request us to restrict processing if one of the following conditions is met:

you dispute the accuracy of your personal data for a period of time that enables us to verify the accuracy of your personal data,

  1. the processing is unlawful and you have refused to delete the personal data and have instead requested the restriction of the use of the personal data;
  2. we no longer need the personal data for the purposes of processing, but you do need the data to assert, exercise or defend legal claims, or
  3. you have filed an objection against the processing pursuant to Art. 21 para. 1 DSGVO, as long as it is not yet clear whether the justified reasons of our company outweigh yours.

Right to data transferability

You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another person in charge without our interference, provided that

  1. processing is based on consent pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. 2 a) DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 b) DSGVO and
  2. processing is carried out using automated methods.

When exercising your right to data transferability in accordance with paragraph 1, you have the right to request that the personal data be transferred directly by us to another person responsible, insofar as this is technically feasible.

Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you on the basis of Art. 6 para. 1 sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes.

Pursuant to Art. 89 para. 1 DSGVO, unless the processing is necessary for the performance of a task in the public interest.

Law regarding automated decisions including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner.

An automated decision making based on the collected personal data does not take place.

Right of appeal to a supervisory authority

You have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of having infringed the law, if you believe that the processing of personal data concerning you is unlawful. 

The competent authority is:

The State Commissioner for Data Protection of Lower Saxony

Barbara Thiel

Prinzenstraße 5
30159 Hannover

Phone: 05 11/120-45 00
Telefax: 05 11/120-45 99

E-Mail: poststelle [at] lfd.niedersachsen [dot] de

General data processing

Legal basis of the processing

Insofar as not already mentioned in the individual processing under the previous paragraphs, we will show below the legal bases on the basis of which we carry out the data processing.
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Ordinance (DSGVO) serves as the legal basis.
In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 sentence 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 Para. 1 S 1 lit. c DSGVO serves as the legal basis.
In the event that the vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 sentence 1 lit. d DSGVO serves as the legal basis.
If processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 sentence 1 lit. f DSGVO) serves as the legal basis for processing.

Storage time

Your data will be stored for as long as it is absolutely necessary to achieve the respective purpose, but at the latest, however, as long as legal regulations require it.
As soon as the storage purpose ceases to apply or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted, unless there is a need for further storage of the data as a result of the conclusion or performance of a contract.

Data integrity

We make every effort to ensure the security of your data in accordance with the applicable data protection laws and technical possibilities. 

We use the SSL (Secure Socket Layer) coding system for the website, but point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art. 

Furthermore, we do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully secured.

Disclosure of data to third parties

In principle, we only use your personal data within our company.
If and insofar as we involve third parties within the scope of the fulfilment of contracts (e.g. in the IT area of hosting companies), this personal data is only received to the extent to which the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing ("order processing"), this is done on the basis of Art. 28 DSGVO. We contractually oblige contractors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or this occurs in connection with the use of third-party services or disclosure / transfer of data to third parties, this will only take place to fulfil our (pre)contractual obligations, or on the basis of your consent, or on the basis of a legal obligation or on the basis of our legitimate interests.

If legal or contractual permissions are given, we process or leave the data in a third country only if the special requirements of Art. 44 ff. Process DSGVO.
Processing then takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a data protection level corresponding to the EU (e.g. for the USA by the "Privacy Shield") or compliance with officially recognised special contractual obligations (so-called "standard contractual clauses").

Website

By using this website, you consent to the collection, use and transfer of your information in accordance with this Privacy Policy.

Hosting

The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage and database services, security services and technical maintenance services that we use to operate the Site.
We or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta- and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer according to Art. 6 Para. 1 S. 1 f) DSGVO in conjunction with. Art. 28 DSGVO.

Access data

We collect information about you when you use this website. We automatically collect information about your usage behavior and interaction with us and record data about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). Access data includes:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • transferred data volume
  • Message about successful retrieval (HTTP response code)
  • Browser type and browser version
  • Operating system  Referer URL (i.e. the previously visited page)
  • Websites accessed by the user's system through our website
  • Internet service provider of the user
  • IP address and the requesting provider

We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operation, security and optimisation of our online offer, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes in order to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and correct errors, and improve our services.
This is also our legitimate interest pursuant to Art 6 para. 1 sentence 1 f) DSGVO.
We reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision or billing of a service, e.g. if you use one of our offers. After the order process has been cancelled or payment has been received, we will delete the IP address if this is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. In addition, we store the date of your last visit as part of your account (e.g. when registering, logging in, clicking on links, etc.).

Cookies

We use so-called session cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective servers when you visit a website and stored temporarily on your hard drive. This file as such contains a so-called session ID, with which you can assign various requests of your browser to the common session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages.

We also use persistent cookies (also small text files that are stored on your terminal device) to a small extent, which remain on your terminal device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard disk and are deleted automatically after the specified time. Their life span is 1 month to 10 years. This enables us to present our services to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies pursuant to Art. 6 para. 1 sentence 1 f) DSGVO is to make our website more user-friendly, effective and secure.

The following data and information are stored in the cookies:

  • log-in information
  • Language settings
  • entered search terms
  • Information on the number of visits to our website and use of individual functions of our website.

When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example about which pages of our shop have been visited, which products have been viewed, etc. We do not collect any personal data from you.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

Social media, analysis tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.
You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

Google Tag Manager

Our website uses the Google Tag Manager. With the Google Tag Manager, website tags can be managed via an interface. The Google Tag Manager tool does not collect personal data and triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

Matomo (formerly PIWIK)

We use the web analysis service Matomo on our website. Matomo uses cookies for this analysis. Cookies are small text files that are stored on your computer and enable an analysis of your use of the website.

The information generated by the cookies, such as time, place and frequency of your visit to the website including your IP address, is transmitted to our Matomo server and stored there. Your IP address will be immediately made anonymous during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.

You can decide here whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data.
 
If you wish to opt out, click the following link to place the Matomo deactivation cookie in your browser.

Your visit to this website is currently recorded by Matomo Webanalyse. Click here, so that your visit is no longer recorded.


Google Web Fonts

This website uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq

and in Google's privacy policy: https://www.google.com/policies/privacy/.

E-Mail Contact

If you contact us by e-mail, we will store your details for processing the request and in the event that follow-up questions arise. 
This is also our legitimate interest pursuant to Art 6 para. 1 sentence 1 f) DSGVO.
We only store and use further personal data if you give your consent or if this is legally permissible without special consent.

Contact form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request us to delete, your consent for storage revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Get in touch!

Our business hours:

Mo. – Th.: 7:45 am – 4:15 pm
Friday: 7:45 am – 12:45 pm 

We may also be available by telephone outside these hours. You can send us a fax or an email at any time.

Please find our international homepage!